Job Description

  • Location: Reading
  • Salary: £8.90 per hour
  • Hours: 35 hours per week

 

Primary Responsibilities

  • Management of back orders
  • Liaise with the buying department on due dates of outstanding products and communicating to customers
  • To ensure all misplaced/lost orders are investigated and resolved
  • Settle all complaints in line with company guidelines
  • To deal with bespoke orders, liaising with the necessary departments to ensure customer satisfaction
  • Ensuring all stock received is allocated to the correct location
  • Ensure all refunds are completed using Sage Pay or PDQ
  • Responsible for all administration duties
  • To attend selling events when required
  • To help with annual stock checks
  • Any other reasonable management tasks

 

Knowledge and Skills

  • Knowledge of MS Office, plus internet