Job Description

  • Location: Norwich
  • Salary: Competitive Rate
  • Hours: Full Time

The main purpose of the role

  • To support and assist with the dispatch of orders
  • To assist customer with the purchase of their children's school uniform

Primary Responsibilities

  • Assist with all primary objectives of stock processing which involves receiving and checking off deliveries – despatching of goods, checking and bagging orders, customer order picking, backorders and stock checks
  • Keeping the warehouse organised and tidy
  • Any other warehouse related duties as set out by the warehouse managers
  • You will be required to answer telephone calls, take telephone orders, deal with any queries, forward calls meant for other departments, attend selling events, attend school shops where required, help in dispatch with picking and sending out orders, help with stock checks when needed and assist with returns and exchanges where required.

Knowledge and Skills

• Excel, Word, Internet, Outlook

• Good telephone manner

• Solid work ethic

• Attention to detail

Knowledge and Skills

  • Thorough knowledge and understanding of business best practice as outlined in the ‘Employee Handbook’
  • Thorough knowledge of workplace Health & Safety standards
  • Ability to implement, and ensure compliance with, company policies & procedures
  • Committed to the continuous improvement of the department and team culture
  • Excellent timekeeping and attendance
  • Loyal and trustworthy
  • Excellent communication
  • Punctual, polite and friendly
  • Steadiness under pressure
  • Excellent attention to detail and accuracy
  • Solid work ethic
  • Ability to work independently as well as part of a team
  • Some understanding of the system and technical knowledge

How to apply

Contact

Name: Sarah Garrett
Email: [email protected]