Job Description

  • Location: Hatfield
  • Salary: Competitive Rate
  • Hours: 37.5 Hours

Job Purpose:

  • To provide Head Office support for the field team, answering branch and school shop queries and monitoring stock levels
  • To work closely with the Head of Retail supporting them in creating, launching, implementing and maintaining retail processes and procedures
  • To take ownership of key retail projects, liaising with different head office departments to ensure goals and timelines are shared


Key Responsibilities:


  • To create weekly school shop worked hours and enter on the payroll system
  • To support HR and Branch Managers with administration of all new starters
  • To track and provide administrative support for branch managers with staff reviews and appraisals

Stock and Merchandising:

  • To create/request transfers and monitor stock levels
  • To monitor and collate feedback on DC/Branch Transfers
  • To monitor branch and school shop rolling stock results

Head of Retail Support:

  • To support the Head of Retail in creating, implementing and maintaining new and existing retail processes and procedures
  • To produce monthly newsletter for all retail branches, liaising with other Head Office departments to include relevant information and reducing excess communication to branches
  • To manage and communicate Employee of the Month
  • To track and collate feedback from branches regarding State Primary Schools
  • To project manage branch incentives
  • To collate any adhoc information needed by Head of Retail
  • To manage staff uniform orders
  • To order and track branch and school shop equipment (cleaning, kitchen, bathroom) and stationary

Additional Duties:

  • Occasional visits to branches and school shops
  • Participation in the quarterly branch manager meetings
  • Other duties as seen appropriate by the business

Knowledge & Skills:

  • A good knowledge of all MS applications with emphasis on Excel and Word
  • Self-motivated and able to work to tight deadlines inderpendently
  • Ability to priorities multiple different projects and tasks at once
  • Knowledge of Netsuite
  • Driving license preferred but not essential


How to apply


Name: Retail Recruitment
Email: [email protected]