Click4Assistance UK Live Chat Software

Area Support

Job Description

Location: Letchworth

Salary: Competitive Salary

Hours: Full time

Job Purpose

To work closely with the Head of Retail and area manager to support retail outlets with coverage and training. To support events and act as event lead when needed. To participate in Retail meetings and complete adhoc admin tasks supporting the department.

Key responsibilities 

Field support (coverage)

  • To provide coverage at branches and school shops -
  • To support branches on the shopfloor, warehouse and customer service departments.
  • To support our central customer service department when needed.
  • To support events and act as event lead when needed.
  • To support with stocktakes and audits.

Field support (Training)

  • To carry out planned training as requested by Head of Retail and Area Manager
  • To follow up on training delivered
  • To ensure training logs are filled in and signed off
  • To Highlight additional training required

Administration

  • Collation of Branch uniform requests
  • Collation of all branch cleaning equipment and stationary requests.
  • Adhoc admin as needed to support the department

Additional Duties

  • Support the implementation of planned changes to shop floors and stockrooms.
  • Participation in Retail meetings
  • Other duties as seen appropriate by the business

Knowledge & Skills

  • A Good knowledge of all MS Programmes with emphasis on excel and word.
  • Self-motivated and able to work to tight deadlines.
  • Ability to work well under pressure.
  • Driving licence essential.


How to apply

Name: Retail

Email: [email protected]