Job Description

  • Location: Epsom
  • Salary: Competitive Salary
  • Hours:

Primary Responsibilities

  • Key Holder.
  • To accurately record and complete daily time sheets.
  • To check the daily takings at the end of each day, and investigate any errors.
  • Ensuring stock checks are completed annually to a high level of accuracy
  • Settle all complaints in line with company guidelines- role modelling great customer service to the team.
  • To train and develop the shop floor team.
  • To oversee, lead and motivate the branch team both Sales advisors and Supervisors.
  • To ensure that the branch achieves high standards in all areas including exterior, shop floor and stock areas
  • Ensure all transfers are completed weekly.
  • To Oversee all Customer service functions and ensure they are being fulfilled in line with company policy – Back orders, Spreadsheets, Royal Mail/DPD, Customer Notifications etc
  • Effectively merchandise the store- Considering both Visual and Allocation needs.
  • In the absence of the Branch Manager - To complete Banking and other managerial duties as deemed appropriate.

 

Knowledge and Skills

  • Knowledge of Microsoft Office, plus Internet
  • Previous management/supervisory role for a minimum of 12 months

How to apply

Contact

Name: Howard Cheyne
Email: [email protected]