Operations Manager

Job Description

Location: St Albans

Salary: Competitive Salary

Hours: 37.5

The main purpose of this role is to support a team of managers in leading a group of busy and growing distribution and production centres, to improve operational performance and provide a first-class service to customers and colleagues.

Primary responsibilities:

• Taking ultimate responsibility for the company’s Distribution Centre (St. Albans), Online Distribution Centre (Hatfield), and Production Centre (Letchworth Garden City).
• Leading technological improvement on a project and day-to-day basis, including managing the implementation of a new warehouse management system covering all sites and industry-specific embroidery management software.
  
• Identifying and implementing opportunities to improve operational processes including goods in, fulfilment, and stock counting, to enhance efficiency and accuracy.
• Implementing performance monitoring on an individual and collective basis.
• Planning for future capacity requirements and arranging sites to make best use of available resources and space.
• Maintaining and improving standards of health and safety, hygiene and security, including upkeep of premises, equipment and vehicles.
• Overseeing and formalising all aspects of staffing, including recruitment, training and development, performance reporting and any wider HR issues.

A successful applicant should have:

• A track record of managing people and situations effectively and decisively.
• Proven organisation and verbal/written communication skills.
• Experience working with minimum supervision and using initiative to produce high quality results.
• A flexible approach with the ability to adapt to various situations.
• Commitment to providing exceptional service by identifying and implementing solutions.
• Enthusiasm for developing product and wider business knowledge.
• Excellent IT and project management skills, including Excel.
• A full UK driving license (essential).

How to apply

Name: James Harding

Email: [email protected]