Job Description
- Location: St Albans
- Salary: Competitive salary
- Hours: Full time
Main purpose of the role
- To ensure the smooth running of the shop floor and motivating their team of staff.
Primary Responsibilities
- Key holder
- Responsible for ensuring all customers receive the highest level of customer service
- To ensure that your branch achieves high standards in all areas including exterior, shop floor and stock areas
- To accurately record and complete daily time sheets
- Ensure all staff are allocated jobs to do throughout the day
- Settle all complaints in line with company guidelines
- Ensure all transfers are completed smoothly
- Effectively merchandise the store
- Responsible for checking the daily takings at the end of each day
- Ensuring stock checks are completed annually
- To cover their branch manager's duties in their absence
Knowledge and Skills
- Previous management/supervisory role for a minimum of 12 months
